FAQs, contact options, and troubleshooting.
For account issues, bugs, missing items, or anything that needs staff review. Tickets create a paper trail and reduce lost DMs.
Use this when rules are broken, harassment happens, or scenes get derailed. Include time, names, and clips if you have them.
If you believe a moderation action was incorrect, submit an appeal. Be concise, respectful, and include context.
For quick guidance, onboarding help, or directing you to the right form. For serious issues, we still prefer tickets.
If your question isn’t answered above, use the options below. The fastest path depends on what you need.
For player reports or serious incidents, use the report form or a ticket instead of DMs. It keeps the process fair and trackable.