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One appeal per actionEvidence-basedReviewed in orderKeep it factual
Support

Appeals.

If you believe an action was taken in error, submit one clear appeal with evidence and context. Keep it factual.

Open a ticket →
Private thread + staff follow-ups.
Review rules →
Standards, green zones, enforcement.
Report a player →
Incidents & rule violations (not staff actions).
Fastest review format
  • • Claim → what you believe was incorrect
  • • Evidence → clip/screenshot + timestamps
  • • Request → what outcome you’re asking for
One appeal per actionEvidence-basedReviewed in order

What appeals are for

Appeals exist to correct mistakes and clarify misunderstandings—not to relitigate roleplay outcomes. If staff action was applied incorrectly, missing context can be reviewed here.

Common appeal types
  • • Ban / timeout / kick
  • • Warns / strikes / staff actions
  • • Whitelist denial review (when allowed)
  • • Punishment applied to the wrong player
Not an appeal
  • • “I lost a scene” complaints
  • • Revenge reports / public callouts
  • • Multiple duplicate submissions
  • • Edited clips that remove context

Submitting multiple appeals for the same action slows review. If staff needs more info, they will request it in your ticket thread.

Review expectations
Be concise
One paragraph summary + evidence beats a long story.
Be honest
Misrepresenting facts can lead to denial or escalated action.
Include evidence
Clips/screens are strongly recommended for fast decisions.

What to include in your appeal

These map directly to the fields we store once on-site appeals are enabled.

Review rules →
Discord username + ID
So staff can locate your account and ticket history reliably.
In-game character name(s)
Include any aliases used during the incident.
Action being appealed
Ban / timeout / warning / whitelist denial, plus any ticket IDs if you have them.
Date & time (ET)
Approximate is fine; include the restart window if relevant.
Your concise statement
Short factual explanation of what you believe was incorrect.
Evidence
Clip links, screenshots, and any relevant logs. Include context before the incident.
Fast triage format

Use: Claim → Evidence → Request.

Example request: “Please review the clip at 01:12–02:05. I believe the rule was applied incorrectly. I’m requesting removal of the warning.”

Submit appeal via DiscordOpen a website ticketBack to Support

If your issue is about another player’s behavior (not a staff action), use Report a Player instead.