Reporting & Appeals (Player Guide)
Reports are to protect the community and keep RP healthy. Use receipts, keep it factual, and let staff handle it.
When to report
Report when a rule is broken, a boundary is crossed, or an exploit/cheat is suspected. Do not report to win an IC argument.
- RDM/VDM, metagaming, powergaming.
- Harassment, hate speech, doxxing.
- Exploits, dupes, macros, cheats.
- Consent/boundary violations (sensitive content).
How to file a clean report
Short, factual, and timestamped. The goal is to help staff understand the incident fast.
The fastest reports include a clip (ideally 2–5 minutes before and after the incident), the exact player names/IDs, and a clear timestamp with timezone.
Avoid “narrative” write-ups. If your report requires reading 10 paragraphs to find the rule break, it will take longer to resolve. Keep it structured, then let staff investigate.
- Who: player names/IDs involved.
- Where: location + time.
- What: one-paragraph description.
- Evidence: clip or screenshots (2–5 minutes before/after).
- Desired outcome: warn, mediate, review—do not demand punishment.
- Clip saved
- Names/IDs captured
- One-paragraph summary
- No public witch-hunt
V2 (planned) — kept separate
V2 content is intentionally separated so Beta/V1 enforcement remains clear. Nothing in this section becomes active unless staff announces it via Discord and patch notes.
Appendix (reference)
RP micro-cues (quick reminders)
- Ask, then act: a 2-second verbal check prevents 20 minutes of confusion.
- Emote your intent before touching someone: /me reaches for the beltline slowly.
- If a scene is crowded, lower your volume and let one voice lead at a time.
- When you lose, make the loss cinematic: frustration, bargains, aftermath.
- If you win, leave space for the other side to save face and keep their arc.
- Never narrate another player's body, inventory, or thoughts without consent.
- Use names sparingly early; earn familiarity through repeated clean scenes.
- When unsure about rules, de-escalate first and ask staff after.
- If you have leverage, use it to negotiate, not to speedrun violence.
- Give compliance time: 'ten seconds' is a real count, not a vibe.
- During searches, describe what you're doing: pockets, waistband, shoes.
- In pursuits, call out turns and hazards over radio to keep everyone safe.
- In hospitals, treat it like a real building: calm, controlled, respectful.
- In green zones, keep conflict verbal and move problems outside.
- Don't chain-rob or chain-harass the same person for 'content'.
- When someone is down, protect the scene: stop looting theatrically.
- Before big actions, confirm mechanics: 'Is this door actually locked?'.
- Use /do to establish visible facts (blood, smoke, bullet holes).
- Use /me for actions and effort (hands shaking, breathing heavy).
- If you start a scene, you own the pace: do not rush the other side.
- If staff pauses a scene, freeze and comply; don't argue mid-moment.
- If you break immersion, repair it: quick OOC note, then back in.
- Don't use phone/Discord comms for IC advantage unless it's in-world.
- Keep police stops clean: reason stated, commands clear, time to comply.
- Respect VoL: weapons change the room; act like it.
- Don't treat cuffs as a minigame; treat them as an outcome.
- Record 'receipts' as story hooks, not as threats.
- When conflict ends, do closure: hospital, court, apology, tribute.
- Let businesses be social: talk while you buy.
- If you are new, ask in-character first; staff second.
- If you're veteran, mentor quietly; don't flex.
- Don't camp exits (hospital, PD, job center).
- Use disguises responsibly: masks reduce certainty, not all memory.
- If you saw it OOC, pretend you didn't. Investigate IC.
- Keep pursuits believable: don't risk 20 civilians for a minor ticket.
- If someone says 'pause', check comfort and adjust.
- Avoid graphic detail; imply and fade-to-black when appropriate.
- If you are streaming, do not use chat intel as IC knowledge.
- If you are shot, play pain: slower movement, shorter sentences.
- If you're in a crowd, do not stack numbers to bully.
- Use 'time-of-day' and 'weather' as scene flavor.
- Don't teleport stories: travel time matters.
- When you rob, negotiate an off-ramp: money, items, or apology.
- When you get robbed, create RP: protest, plead, remember.
- In courts, keep it simple: facts, evidence, argument, ruling.
- In corrections, play routine: counts, jobs, programs.
- Treat vehicles as property: tow, impound, paperwork.
- If you see a bug, stop and report; do not exploit.
- Don't use unrealistic props to block doors/LOS.
- Be mindful of audio spam: sirens and music should have purpose.
- Don't turn every scene into a shootout; talk is the main weapon.
- If you want a war arc, earn it through weeks of build-up.
- Avoid 'instant reveals'—give investigations time.
- If you are medical, narrate triage and choices.
- If you are PD, narrate PC and chain of custody.
- If you are civ, narrate fear and compliance.
- Treat money as heavy: banks, receipts, debt, favors.
- Ask for consent before 'torture' or sensitive content.
- Keep minors out of serious violence or adult themes.
- Avoid ERP and any sexualized violence: zero tolerance.
- If you are unsure about a zone, assume it's protected.
- Do not grief new players; recruit them into stories.
- If you change lanes (civ to crim), do it gradually.
- If you are a faction lead, host public events.
- If you are a business, publish hours and prices.
- If you are media, blur private info in posts.
- Use the smallest force that ends the threat.
- Don't 'finish' downed players unless story demands it.
- If someone is bugged, pause and reset fairly.
- Use 'one-liners' to keep scenes moving.
- Always leave a thread for tomorrow.
Emote snippets (copy/paste)
- /me checks the area before speaking, keeping hands visible.
- /me lowers their voice, nodding once as if confirming a plan.
- /me exhales slowly, trying not to escalate the situation.
- /me pulls a phone out, thumbs hovering, then puts it away.
- /me steps back half a pace to give space.
- /me winces and puts pressure on the wound with a clean cloth.
- /me keeps their eyes on the exit, measuring risk.
- /me raises both palms to chest height in compliance.
- /me speaks clearly, counting down to give time to comply.
- /me listens, then repeats the instruction back to confirm.
- /me places items on the hood of the car, one by one.
- /me keeps the flashlight low, sweeping corners methodically.
- /me leans on the counter, making conversation like a local.
- /me scribbles a receipt and slides it over with the change.
- /me checks a pulse and calls out a triage color.
- /me radios dispatch with location, count, and severity.
- /me glances at the bodycam and announces the reason for the stop.
- /me kneels, hands shaking, and starts compressions.
- /me points to the nearest safe area and directs traffic around.
- /me keeps a calm tone while setting firm boundaries.
- /me offers a compromise to end the standoff clean.
- /me writes a quick statement while memories are fresh.
- /me tags evidence and logs the time.
- /me asks for a supervisor politely.
- /me nods toward the door, signaling it's time to move.
- /me takes a deep breath before answering.
- /me tilts their head, skeptical, but stays respectful.
- /me checks the map, then points out a better route.
- /me looks for witnesses without crowding them.
- /me keeps a hand near the radio, ready to call it.
- /me puts a cone down, marking a boundary.
- /me looks at the paperwork twice before signing.
- /me returns a nod, keeping the peace.
- /me gives a short apology and steps away to cool off.
- /me talks through the plan so everyone knows their role.
- /me takes a seat, bandaged, and accepts the consequences.
- /me offers water and a chair while the situation settles.
- /me moves slowly, favoring the injured leg.
- /me checks the time and marks it out loud.
- /me keeps their voice steady: 'We can do this the easy way.'
FAQ (common questions)
Original outline (source)
# Reporting: Bugs, Player Reports, Appeals Reporting is quality control, not drama. ## 1) Bug reports (BETA priority) Include: - actual behavior - expected behavior - steps to reproduce - timestamp + timezone - screenshot/video if possible Template: Title: Steps: Expected: Actual: Evidence: ## 2) Player reports Include: - who/what/when/where - which rule was violated - evidence (clip preferred) - context (lead-up) Do NOT: - public shame campaigns - staff DM spam - retaliation threats ## 3) Appeals - concise and respectful - evidence-based - use official channel/form - no public arguments
